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Displaying a Requester's name in a task form (for an issue/request converted into a Storyboard)

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Level 2

Hi All,

 

I'm running into issues creating a  calculated field that generates a name for either, Entered By ID or Primary Contact ID for requests converted to storyboards. For whatever reason I'm not able to pull that data over to a storyboard/tasks that is converted from the issue.  Does anyone know of a potential workaround?

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3 Replies

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Level 3

@Seth-Patrick 

 

to get the name of the enteredBy on a request, user {enteredBy}.{name}

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Community Advisor

can you share a little more info about your issue and what calculations you have tried? This would allow other users to give you more help 

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Level 2

@Seth-Patrick Try using convertedIssueOriginator in the view or report you are trying to pull that into. Not sure about storyboard but I’m sure it works similarly