Displaying a Requester's name in a task form (for an issue/request converted into a Storyboard)

[Seth-Patrick]

Hi All,

I'm running into issues creating a  calculated field that generates a name for either, Entered By ID or Primary Contact ID for requests converted to storyboards. For whatever reason I'm not able to pull that data over to a storyboard/tasks that is converted from the issue.  Does anyone know of a potential workaround?

[Sven-atClient]

@Seth-Patrick 

to get the name of the enteredBy on a request, user {enteredBy}.{name}

[skyehansen]

can you share a little more info about your issue and what calculations you have tried? This would allow other users to give you more help 

[RowvillBh1 · Accepted solution]

@Seth-Patrick Try using convertedIssueOriginator in the view or report you are trying to pull that into. Not sure about storyboard but I’m sure it works similarly 

[kautuk_sahni]

@Seth-Patrick Just checking in — were you able to resolve your issue?
We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!