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Custom Field time in state

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Level 1

Lets say you have a field on a custom form and you want to know the date that field was last changed.  Is there a way to see that data?

 

End result, I need to see how long a case was between a field changing and say how long it was in each state for reporting.

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Community Advisor

Audit logs allow to track such changes

Rafal_Bainie_0-1742411429280.png

but this is time limited to ~last 2 months from what I can tell, I don't see older details.

Furthermore I'm not sure if you can report on that in WF natively, but at least you can export the data.

 

Finally, the only alternative I can think of is data connect which stores more historical data, but I haven't explore it to that extent, so I'm not sure if custom fields edits are available there.

 

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Level 1

Where are audit logs located?  I don't see them as a report you can build no do I see them under setup.

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Level 1

Found it!

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Administrator

Did you find the suggestions helpful? If you need more information, please let us know. If a response resolved your issue, kindly mark it as correct to help others in the future. Alternatively, if you discovered a solution on your own, we'd appreciate it if you could share it with the community. Thank you @BrandonAv !

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Level 1

Hello Jon,

 

I have opened a help desk ticket to solve this, the audit logs doesn't give you the information I need.