Lets say you have a field on a custom form and you want to know the date that field was last changed. Is there a way to see that data?
End result, I need to see how long a case was between a field changing and say how long it was in each state for reporting.
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Audit logs allow to track such changes
but this is time limited to ~last 2 months from what I can tell, I don't see older details.
Furthermore I'm not sure if you can report on that in WF natively, but at least you can export the data.
Finally, the only alternative I can think of is data connect which stores more historical data, but I haven't explore it to that extent, so I'm not sure if custom fields edits are available there.
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Where are audit logs located? I don't see them as a report you can build no do I see them under setup.
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Found it!
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Hello Jon,
I have opened a help desk ticket to solve this, the audit logs doesn't give you the information I need.
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