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Creating Custom Forms and Issue Objects

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Level 3
Hello. I've noticed that if I create a custom form and associate it as a document, then the custom form doesn't show up on the drop down list for custom forms when creating a queue. Is this by design? Brad Smith
2 Replies

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Level 10
yes. To get it onto a queue, you would have to copy and convert the copy to associate it with an issue. -skye

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Level 3
Thank you for your response! Brad Smith