Expand my Community achievements bar.

Continually be booted out of WF then having to login

Avatar

Level 3

Are any other Workfront users being bumped out of Workfront to the Adobe sign in page? Our users are being kicked out of Workfront and having to login multiple times an hour OR we receive a tab session expired screen and when we refresh we are forced to login again.

 

Susan_Hart_DeltaDental_0-1727365233523.png

 

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

3 Replies

Avatar

Community Advisor

I received something similar a couple of months ago, and submitted a Support case. If you're an authorized contact, I'd recommend you do the same.

Thank you. I opened a ticket in mid-August because of this issue that is still open/being worked. The number of times users are having to log back varies by day/week. Unfortunately this week it is near constant so wondering if we are the only instance impacted right now. We also have team members being kicked out of Adobe Creative Suite products and losing fonts that were installed via Adobe fonts. 

Avatar

Community Advisor

It was happening to us last week also and I almost opened a ticket, but it seems to be fixed for us now. If it's still happening, keep adding to your ticket!