Asset management in Workfront

[JenniferCu1]

Hi All,

I am looking to report on who downloaded an asset in Workfront. Do you know if there is a report that I could run to check this? Also, is there a way to set up a notification to let a user know that an asset is due? 

Thank you.

[Madalyn_Destafney]

Hi there, I believe you can track when a document is downloaded in the system activity - see here for more on that. Then you can see when a document was downloaded in any project alongside when the status changed, etc. If you want to collect many times documents were downloaded and not go into each project individually, you can create a journal entry report that filters to Change Type = Download and add any other filters necessary (timeframe, download made by, etc.). More on journal entry reports here.

Native email notifications can be opted into/out of for when someone is assigned to a task/issue but you can also set up reminder notifications to remind them X amount of time before a task is due. More on that here.

[Rafal_Bainie]

I'm not so sure if downloading doc is being tracked. Linked documentation only mentions creation and deletion of a document. I have this enabled and I don't see any entries on downloads....

[kautuk_sahni]

@JenniferCu1 just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!