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SOLVED

Approval Process

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Level 3

This seems like a crazy question, but I don't understand how to clearly show when an approval process is complete and that the object is approved. You can choose to set the status if its rejected, but theres not automation on if its approved what status to give it. We are using issues to route briefs for approval, and this seems like a very basic function. How do we know whats been approved?

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1 Accepted Solution

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Correct answer by
Level 5

If you go to the Approvals section on the left side bar for the task/project that's been approved, it'll show a green check mark next to the name of the user who approved it.

I agree that it would be very nice to have the approval automatically trigger a status change.

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2 Replies

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Level 5

I ran into this same issue. It seems to me that you should be able to set a status that it advances to if it's approved instead of moving from New:A to New.

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Correct answer by
Level 5

If you go to the Approvals section on the left side bar for the task/project that's been approved, it'll show a green check mark next to the name of the user who approved it.

I agree that it would be very nice to have the approval automatically trigger a status change.