Add multiple Issue Stakeholders

[MartieS]

I am trying to coordinate issue tracking when issues are submitted to a queue. In my current example, I have teams of two that are working through and submitting issues. One might submit the issue, but I want the other individual to also be updated. Is there an easy way to add multiple issue stakeholders where they're both updated when the issue is updated? 

[Madalyn_Destafney]

Would it cause confusion if you just assign the issue to both people (would they know who is working it vs staying updated?) and they both have event notifications on as needed (status update on issue I'm on, someone comments on one of my work items, etc.)? Or the other person could subscribe to the issues (and turn on the notification about updates to objects you're subscribed to) but that would be more manual for every issue.

[Sven-iX]

Hi @MartieS 

To get a notification when an update is added, the person needs to be assigned. 
If you add "assignments" to the form, whoever submits the issue can assign both people. 

[ Alternatively, you can add the "team" field to assign the issue to a team. Each team member who needs to be updated would need to click "work on it" to create the actual assignment to that person. ]

[skyehansen]

No. The only other way to accomplish some of this would be to "subscribe" the second individual to the issue. This would get them copied if someone "comments" on the issue, but doesn't do anything if the issue is closed out (as an example). For this and other changes you think they would want to see, it would take an issue report keyed to "issues I am subscribed to"