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Add External Page option in Workfront dashboard is not working. All the links give error message "Refused to connect" with a sad smiley. Has anyone fixed this before?

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I'm using Workfront dashboard to show a report that we built in JIRA via using the External page option. But it gives error message "Refused to connect".

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2 Replies

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Community Advisor

Hi Srinivasan,

Is this a feature you had working previously, or has it never worked at all?

If it is new functionality, I'd start here: https://one.workfront.com/s/document-item?bundleId=workfront-classic&topicId=Content%2FReports_and_D...

It is possible that your Jira administrator disallows this type of connection, and you would have to work with them to allow it.

Katherine

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Level 2

Hi Katherine

Thanks for your reply. i saw that link already before submitting the question - but honestly I'm not able to find out the correct way to get this done.

I tried with 2 or 3 web links (like JIRA or other news article) to paste into WF dashboard, but everything gives same error.

Has someone successfully done JIRA report or dashboard into a Workfront dashboard?