Expand my Community achievements bar.

Join us LIVE in San Francisco on November 14th for Experience Makers The Skill Exchange. Don't miss out on this free learning event!

When template is deactivated, it shouldn't show for non-admin users

Avatar

Level 3

6/13/22

When templates are deactivated, they still show for non-admin users who the template was shared with. This is very confusing for our users and allows them to choose a deactivated template when creating a project. To prevent this, when I deactivate a template I also have to un-share it will all non-admin users, and this is an extra step that I don't think should happen. If a template is deactivated, I think it shouldn't show up for users.

3 Comments

Avatar

Level 3

8/15/24

Agreed. I contacted Workfront Support about this to make sure I wasn't overlooking something and they said it was the expected behavior for deactivated templates to still show for non-admin users. Not sure why that's the case, though.