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Unassign team when user selects "Work On It"

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Level 10

4/1/17

Under Team Requests, a user selects Work On It for a task/request:

  • Looking at the Assignments And Status field shows that the task is now assigned to the user and still assigned to the team.
  • The user has a status of Working and the team has a status of (No Status).

There should be an option at the Team level to allow selecting "Work On It" to remove the team assignment so.

1 Comment

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Level 10

5/24/17

I would not like this. Or at least make it a setting so that I can keep the team and other instances can turn it off.. We have a lot of reports filter on Team ID of an issue or task. Also, we have A LOT where one person picks it up but then they get busy so someone else works on it. If you remove the team, other team members lose their permissions on the task so they cannot easily click into it and contribute from the Team Working On calendar.