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Adobe Employee
May 20, 2022
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Report on Issue/Request Paths

  • May 20, 2022
  • 0 replies
  • 431 views

Currently, there is an option to display valuefield=displayQueueBreadcrumb, but this is on the unsupported API.

There is currently no way to show the Queue Topic -> Topic Group path that a Request/Issue will take outside of this, let alone group or filter by this and it cannot be used in calculated fields.

This would be extremely helpful for Issue/Request reporting.