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Notification Option to Send All Comments To Project Owners And Sponsors.

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Level 3

10/10/18

There have been many times when Workfront users will enter comments into a project and forget to include the right people or any people. This has caused so much frustration, delays, etc. that could have been avoided if Workfront had an option to send all comments on a project to the Owner and Sponsor. This can be a setting in the email notification per user, or at the admin level.

1 Comment

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Level 3

10/3/22

This is a huge issue for us when our requestors place a request (issue) that gets converted into a project. They see the "Converted to" column in their submitted requests and launch the project and post an update asking about their request in the Project Update level, but since no one is alerted it just gets overlooked. This results in angry clients thinking they are being ignored.

 

PLEASE add the ability to notify project owners of updates made on the project level of projects they own.