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New Workfront Home: Greater customization and control for system admins

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Level 3

12/5/23

Description - As a system admin, my team and I really like the look of the new home screen. However we have been reluctant to roll it out because we don't have control over which widgets can appear and the filters and views we use in our dashbord reporting don't translate to the widgets. Giving the group admin greater granular control over the home screen and how it appears (through the use of layout templates) would allow us to lean in and scale this for our users. 

 

Why is this feature important to you - As a system admin we need to be able to efficiently support our users. The ability to control what individual users or use cases see allow us to effectively and efficiently target our support. If end users are able to configure their home screen any which way, support becomes very challenging over a large number of users. Consistency of experience is key. 

 

How would you like the feature to work - I would like the new home screen to be a function of the layout template functionality. I would like to be able to control what widgets our different use cases can pull into their home screen and provide default selections, and leverage existing views and filters. This is not currently the case. 

 

Current Behaviour - You get what you get and you don't get up set. Currently, there is no control over what widgets end users have access to, and the majority of filters and views created and shared are not available. There is also no current functionality for the new home at the layout template level. Additionally, the new home is an enterprise instance level feature. It would be helpful to be able to turn this on and off at the group level.