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Need setting to control whether datetime fields are converted to localtime

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Level 5

3/30/23

Description - As a global company, we have users who set a date field in different timezones. The problem is that all datetime fields are converted to localtime. This has the potential to show a different date to users in different timezones. When this happens, people have different expectations of when a task is due.

 

Why is this feature important to you - It creates confusion when dates are not showing the same for all users around the world.

 

How would you like the feature to work - Need an option to ignore timezone and show the date as it was set by a user for all users.

 

Current Behaviour - Timezone affects what the date and time is for users

2 Comments

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Community Advisor

3/31/23

I think people should always see things in their own time zone, however, Workfront doesn't always honour timezones. In a task, it will adjust to the assignees timezone (if there's only one assignee) but in a calendar, it completely ignores timezones and shows wrong dates across timezones most of the time. I wish it were just consistent.

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Level 5

3/31/23

I think it's related to the issue of how WF handles converting to localtime from UTC.

 

However, for us, we need only the date component, but the time and the conversion to localtime makes some dates misalign between viewers in different regions.

 

Since this behavior is dependent on use-case, I am requesting a setting to determine whether to do timezone conversion or not. Some projects should have localtime such as personal plans, but others may not want it, especially if it's shared across the globe.