Multiple Drafts - Request Queues

[#1]

Thank you for your feedback. I am glad to let you know that we have removed the limitation of 1 draft per request queue.

You can now have as many drafts for a queue topic as needed and the updated interface will still remind you that you can use one of those drafts. You can access your drafts as you're entering a new request, or from the Drafts area.

Feel free to review and provide feedback.

[#2]

We have a similar issue. Each client may have more than one request they want to stage in the drafts, but can't in the existing format. It would be helpful if the could see drafts for multiple requests in one area.

[#3]

Hi Justin,

Thank you for your feedback. I am glad to let you know that we have removed the limitation of 1 draft per request queue.

You can now have as many drafts for a queue topic as needed and the updated interface will still remind you that you can use one of those drafts. You can access your drafts as you're entering a new request, or from the Drafts area.

Feel free to review and provide feedback.