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Improve character limit experience in Job Role description field

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Level 8

11/15/23

Description - Today I learned (TIL) that there is a character limit on the description field for a Job Role. I can live with the character limit, however when I first ran into it, Workfront didn't deliver a clear message describing that there was a limit.

Why is this feature important to you - The world is a happier place with clear error messages. It's frustrating when you receive little to no guidance on what went wrong or how to fix it.

How would you like the feature to work - Apply a popup message that says something like, "Your description cannot be more than x characters."

Current Behaviour - When editing the description of a job role in-line and you reach the character limit, the only indication that you have done anything wrong is a read line around the box with a tiny red exclamation mark (see screenshot). When editing the description of a job role in the Edit form, then try to save your changes, you receive a more clear error popup (see second screenshot).