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Home: Ability to access/view custom forms attached to requests/tasks

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Level 4

2/12/19

We'd love to have the ability to view the data from custom forms attached to requests, from the Home page.

The Home page used to have an "Edit Custom Form" link where you could at least see the custom form data. That link was removed in the last release and we can no longer access the custom form data on our requests from the home page, thus requiring us to go into each request and click on multiple tabs to get to the info we need to complete the work.

3 Comments

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Level 10

2/12/19

Did you log this as a defect? I don't see anything about it being retired in the 2018.3 Release Notes. Either way, they should add it back.

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Level 4

2/12/19

I agree! :) I submitted a ticket and was told it was removed to simplify the Home area and that I should submit it as an idea...

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Level 3

3/2/20

If this used to be a feature and was removed, it was counter to the way the home tab is being used. We have many user that are using the home tab to outline the work they need to do. They want to be able to access all the needed data as efficiently as possible, without having to dig for the custom forms.