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Give PMs ability to prevent users from Logging Time to Completed Tasks

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Level 10

3/13/17

One of the biggest complaints from our PMs is that there is no easy way to ensure that users stop logging time to a task after it is "Completed". We will have situations were at the end of the month a person it needing to update their timesheet and they are entering hours beyond the date the task was closed. So it becomes a 'dumping ground' for hours. We have created exception reports to help the PMs monitor when someone is logging time to a Task beyond the Actual Completion Date, however, it's just extra overhead for them that takes time away from more important PM functions. They would really like it if they have an way to stop this from happening; they already have enough reports to monitor.

There is one option that they can attempt to stop this, but it requires that they update the Sharing Option for each person assigned to the Task to un-check the "log time" option, which is also very time consuming depending on the number of Tasks that need to be updated and the number of people assigned. So this isn't perceived by them as a "easy" solution for obvious reasons.

32 Comments

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7/4/24

Hi, after 6 months from the last comment, are your roadmaps changed, and do we have any hope to see this long-requested and heavily-voted feature in your near-term roadmap?
In my opinion, by keeping your focus only on larger, foundational enhancements you stop giving importance to feedbacks on many minor but critical situations like this one, and disappoint a large community of users and partners. 
My two cents, I think Workfront releases should include more "minor enhancements" following community advice than they are currently doing, since existing customers are as important as new ones.

Keep up the good work and thanks in advance for your understanding and a feedback!
Andrea

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7/4/24


Hi @Andrea_Benfenati,

 

In case @Vazgen_Babayan confirms that this idea will remain declined…

 

Having now re-read the entire thread, I am considering a few ways we could enhance our UberTimesheet solution to detect, highlight, tag, prevent, and/or remove hours that are entered against a Project, Task, or Issue that is Closed according to (new, tbd) rules the Workfront SysAdmin would set and maintain.

 

If you, @Kelly_Wehrmann, or others would be interested in influencing our design, I invite you to email me at doug.denhoed@atappstore.com.

 

Regards,

Doug