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Enable field tracking changes for User Other Role addition or removal

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Level 2

9/6/24

Description - enable tracking changes at user for the field "Other Role" for any addition or removal via the System activities.

Why is this feature important to you - We have processes updating the role to control access to folders based on user role and we need this info to troubleshoot issues when the role is not updated as expected.

How would you like the feature to work -System activities section will show similarly to how Job Role (Primary) is displayed

Current Behaviour -role id is tracked but this is tied to Primary role and not the Other role changes

4 Comments

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Community Advisor

9/6/24

 

Hi @roberto_marin,

 

Untested, but as an alternative....it might be possible to accomplish this via issr level custom calculation using my Targeted Auditing technique..

 

Regards,

Doug

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Level 1

9/6/24

Hi @Doug_Den_Hoed__AtAppStore, I work with Roberto and we have tried your calculation and it only shows the updates for Primary Role. We have been informed by Workfront that "Other" Job Roles is not tracked, period. Still not fully giving up and will continue to play around with this but wanted to send a thanks.

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Level 1

9/6/24

Your message was not for waste, as I learned something, and I am sure will be using this logic or something very similar in the near future. Take care.