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Daily Digest - stop it showing completed actions

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Level 10

8/31/17

The "Action Needed" daily digest email shows both already-completed actions and outstanding actions. It does not, however, state which action is what type (open or completed).

The problem is that the wording - "Action Needed" - leads users to think that it won't include actions that have been already been completed, when in fact these are readily included in the digest.

Please can this be fixed!

2 Comments

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Level 4

1/9/18

I agree, this has confused quite a few of our stakeholders who say they've completed something the day before, but then receive an email saying they need to complete it.....