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BRING BACK the ability to Edit a single Item/Task/Project from a report and add a Comment (SPOILER ALERT: Support reported this will disappear from bulk edit as well)!

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Level 10

02-05-2022

When I am working in a report in Classic WF, I am able to select a single item from the report (via the check box), select Edit , then jump to the bottom of the pop-up form and add a comment. Currently, I CAN NO LONGER do this in WF New Experience.


In the New Experience, if I am working in a report and I select a single Item to edit, the outcome is NOT the same as before. I DO NOT have the option to add a comment any more.


Please note that if I select more than 1 Item on the report (ie Bulk Edit), the pop-up box that displays is the Classic WF look / feel and the Comment box is available for use (at least for right now).


Workfront Support provided the following response when I inquired why I no longer have the ability to do something that I used to.


I was able to confirm that with the New Workfront Experience, the functionality of the Comment Section has been removed as overall there was very low usage and as the Comment section is to essentially post an update to the update stream, this can be done in other areas such as the Updates tab of the object. The reason you are able to still see the Comment section is due to the interface of bulk editing work objects still being the Classic interface which is still being worked on and may eventually go away within that process as well.­


Why in earth would this have been removed? Surely our organization can't be the only one that found this useful when working in a report. It was really handy in both single and bulk edit mode.


Needless to say, I'm not happy that I'm having to ask to have something like this back. 😞