Expand my Community achievements bar.

Join us for our Coffee Break Sweepstakes on July 16th! Come ask your questions or share your use cases on Creative Briefs for a chance to win a piece of Workfront swag!

APPROVALS: Fix approval flow RESET problem

Avatar

Level 6

6/16/17

Current Situation: All items in the approval flow fully reset to stage 1 if any modification to the approval rule is made (even if the modification does not invalidate the existing approval stages).

Example: Approval stage 3 is modified to add an additional approver. Even if only 1 approver is needed, all items at this stage or beyond, fully reset all the way back to stage 1, forcing previous approvers to re-approve again.

Desired Function: (see Request #1095835 for full discussion). Item within an approval flow only resets if a completed approval stage is actually invalidated, such as:

  • A person is added and all approval votes are required
  • The person who had approved was removed from the stage leaving no valid approval on a stage).

If a reset does happen, it only resets to the invalidated stage, not to the beginning.

2 Comments

Avatar

Level 10

8/1/17

Would be so useful!

Yeah we came around this issue when taking off user from approval and swapping with someone new. Such a pain, especially if object was already approved by4 out of 5 users,and then needed to do it all over again..