Approval Path: Different Start and End Status | Community
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Level 2
March 23, 2017
Archived

Approval Path: Different Start and End Status

  • March 23, 2017
  • 1 reply
  • 351 views

Currently we have the ability to select a Status that will initiate an Approval Path for a Task/Issue. While the Task/Issue is in the process of being approved, Status changes to Status - Pending Approval, and once the Task/Issue is approved, the Status reverts to what was chosen to initiate the approval path.
We have the ability to select a different Status for Task/Issue if the Path is rejected, but I'd love the ability to select a different Status for when the Task/Issue is approved.
For example, Status to initiate Approval Path = "Submitted" and Status after approved = "Complete".

1 reply

Level 3
November 7, 2017

Yes! Many users become confused when the status doesn't advance after the Approval. This would be very beneficial.