Adobe Workfront

Having an issue with Workload Balancer showing hours allocated to a user, even though they have no tasks against their name for that date. Similarly, seeing dates with inflated hours, where the assigned tasks add up to a certain number, but the number shown in balancer is significantly more. Is there a solve for this?  

Will the current workflow of proofs (making mark-ups, sending for approvals, etc.) be discontinued and the new workflow of the document approvals be the new process soon? We really use proof approvals because it's the best process for us instead of one-off approvals. Thanks so much!

Hi all! I have a view built to use in the Documents tab in projects, which shows something like this: The issue is that if someone gets set as a role that can make a decision, and then gets bumped down to Reviewer, they still show in the Pending column (even though their decision is no longer needed). This is the code for the “Decision: Pending” column:displayname=Decision: Pendinglistdelimiter=<div>listmethod=nested(currentVersion.proofApprovals).liststype=iteratevalueexpression=IF(LOWER({approverDecision})="pending",CONCAT("🟡 ",{approver}.{name}),"")valueformat=HTML Is there a way to add a condition to the IF formula where I could “filter” down to see people who have a decision-making role currently? TYIA!

Hi all! This question is tied to my other question here:  New document approvals currently show like this in my view (versus the screenshot in the other post):Is there any way to build one view that covers both types of documents with a similar look? As far as I can tell, the only way so far to access the new doc approvals variables is through Canvas Dashboards, which is not useful to me. TYIA!

I need to create a report that shows jobs that have ALL tasks closed for that Team ID, in a specific time frame (last month).Meaning I want to see the number of jobs that my team completed all tasks assigned to them. I don’t care if other team members are still working on their tasks and the job is still open - my concert is only with my team. I don’t need to see jobs that still have tasks less than 100% completed by my team. Sorry, I’m being redundant but every time I explain it to someone, they have a hard time understanding what I need. Can anyone help me? I was able to get a report of tasks completed by my team, but there might other tasks on these jobs that were not completed, so these jobs should not appear on my report.Thank you.

Adobe Summit is a few short months away and the countdown is officially on! 🎉We’re heading back to The Venetian Convention and Expo Center in Las Vegas, April 20-23 with preconference trainings kicking off on Sunday, April 19. It’s shaping up to be an incredible week of learning, inspiration, and connection!Have you grabbed your pass yet? Let us know if you’ll be there by dropping a comment below. If not, now’s the time - discounted pricing ($300 off) is available through February 13, so don’t miss your chance to save. If you are attending in person, we've included two important updates below:   The Summit 2026 Session Scheduler is now live! Sessions and labs fill up very fast and are available on a first-come, first-served basis, so register early and snag your top session picks before spots run out.  The Customer Success team will be organizing in-person networking opportunities so you can meet and connect with fellow Workfront customers while you’re at Summit. More details are com

How to implement logging and monitoring  in Adobe workfront. We have an third party API which provides all logging information.

Hi everyone, this might be a trivial question, but I am struggling to find a trigger that will start a scenario whenever a document version gets updated (i.e. a new version is added in WF).Any ideas how I can monitor the document version and see when a new version is added? Thanks in advanceJoao

We need to create an automatic generator of the Project ID — a unique project identifier created automatically at the moment the project is created (e.g., based on a defined pattern and numbering sequence).Before we start building any custom solution, I wanted to check with the community:Does Workfront offer any native functionality that supports automatic project ID generation? Has anyone implemented a similar custom solution, e.g., Fusion scenario, custom form logic, API-based workflow? Are there any best practices or limitations we should be aware of?Any guidance, examples, or lessons learned would be greatly appreciated!Thanks in advance for your support 🙌

Hello,Is it possible to add the marked field as a column in any report? 

Hello,I have listed for my understanding from the “Mark as done” behavior. Please advice, it’s correct?“Work on It” and “Mark as Done” options are visible only to users with a Standard access-level license. These options cannot be configured at the access-level or individual user level; they can be configured only at the team level. Example:Arunachalam has a Standard access license, so she can see both options. However, when he clicks “Work on It” or “Mark as Done,” the task status does not change because the option values are not set or configurable at the individual user level.When the same user is added to a team where these options are configured, and that team is assigned to a task, the options will be visible and clicking them will update the task status based on the team-level configuration.

Hi there!  This is my first time sending a message via Experience League, so let me know if I'm missing any info... I'm struggling to figure out how to set up an auto response when someone submits a project request.  I found where I can set up an email template in the system email notifications, but that template only links to the reminders, not events.  I have an open ticket with WF customer service and one person who's reached out told me this isn't possible.  Which is surprising.  Do you know if this feature is possible?

Hi all, I have a custom field in my form that used a name as the name but an ID as the value underneath. For instance;Starter: Soup - ID1234Main Course: Pizza - ID2345Dessert: Ice Cream - ID3456 Now I want to concat my three course meal in a different field called (three course meal) such that the outcome is;Three Course Meal: Soup, Pizza, Ice Cream However, if I concat based on the field itself it now gives the output:ID1234, ID2345, ID3456 I know for all other ID fields in Workfront you can get rid of the ID and add .{name} but this does not seem to work for custom fields. Is there any other way that I can do this?

I want to create a custom PDF export that aligns closer to how it shows on WF. Example of how it’s exported and how I would like it to look. Do I have the option to customize the export? Exported: How it looks in WF:  

My current fusion flow is when content owners submits project requests it will automatically convert that into a project using a pre built template that I have defined. Later it assigns tasks inside that so for instance all the tasks realted to project manager should be assigned to this person. It is working perfectly fine but the issue is when the project has 10 tasks it sends 10 emails and I would like to built something like how workload balancer works were in only one email is sent rather than 10how can I do that in fusion

Hi everyone, We're trying to automate our Workfront Environment Promotion workflow via API but encountering several blocking issues. We're on Workfront Ultimate using API v15.0. Issues Found: 1. Cannot create packages via API POST /environment-promotion/api/v1/packagesResult: HTTP 500 - Package created but status is ASSEMBLING_FAILED Tested with CTGY, PARAM, TMPL, GROUP objects. Same objects work fine via UI. 2. Cannot change status to TESTING or ACTIVE via API PATCH /environment-promotion/api/v1/packages/{id}Body: { "status": "TESTING" } or { "status": "ACTIVE" }Result: HTTP 200 - But package becomes UNASSEMBLED instead The PATCH returns success but triggers a re-assembly that empties the package. What works- GET /packages - List/get packages- POST /packages/{id}/prepare-installation - Prepare install- POST /packages/{id}/install - Execute install Current workaroundWe must use the UI for package creation and status changes. Only installation works via API. Questions 1. Is there a work

Currently when a notification is sent via Workfront it adds the reporter name followed by email address as notifications@my.workfront.com.Can we get the Display name customized in such a way that the emails received doesnt have an individual name rather Show as Workfront / or any customized name as per Project followed by the email address notifications@my.workfront.com

Hello Community,How do we map multiple select values to a multi-select field in Fusion when the options are the same? For example, I have an array of values like [‘EMEA’, ‘NA’, ‘APAC’, ‘LA’], and I want to map these values to a multi-select field.

I'm new to Fusion and one of the quick wins we've identified is pulling the overall deliverable due date custom field in the issue into the project template. The goal is for the last task due date which is release final files automatically aligns with the overall due date set by the client in their request. Is this even possible and if so, what happens to the tasks if the time allotted doesn't align with the template? Any insights would be helpful to the possibility, concerns and even how to start setting this up as a scenario. Thanks in advance!

Hi Team,We're facing connectivity issues in Workfront Fusion when connecting to a client's Apigee endpoint for SAP integration using the HTTP module, despite sharing the official Fusion IP addresses list for whitelisting.Key Findings: Requests from Fusion hit Apigee showing source IP 52.123.145.90 in logs Whitelisting this specific IP in Apigee immediately resolves the issue and returns successful responses Problem: 52.123.145.90 is NOT listed in the official documentation https://experienceleague.adobe.com/en/docs/workfront-fusion/using/set-up-and-manage-fusion/set-up-and-manage-orgs-and-teams/set-up-orgs-teams-and-users/set-up-ip-addresses-for-fusion#add-ip-addresses-and-domains-for-your-datacenter Questions: Does Fusion use additional cluster-specific IPs beyond the documented list? How to get the complete IP range for our specific Fusion datacenter/region? Adobe Workfront US Datacenter 54.244.142.219 52.39.217.230 44.241.82.96 100.20.126.137 34.223.32.4

For your Friday amusement, in case anyone else has had a long week too -     In the Spiderman comic books, Uncle Ben famously tells Peter Parker -  'With great power comes great responsibility'. Alas, I did not benefit from having an Uncle Ben, so my paraphrased saying goes, 'With great power comes occasional shenanigans...'.   Professional Use-Case: As part of rolling out the Adobe Admin Console, I granted all users in my instance access to our sandbox environment to make sure they had established their Adobe IDs prior to migration of our production instance. While this idea worked well, and allowed us to troubleshoot issues prior to the full roll-out, it also left me worried that some of my team might accidentally continue accessing the sandbox environment and lose the work they had completed there. In theory, I could have waited until we launched production and simply revoked their access to the sandbox, but I wanted to leave that available for training and

Hi everyone 👋I’m an Adobe Workfront Fusion–certified automation specialist currently exploring contract or full-time opportunities.I’ve built end-to-end Fusion automations around request intake, portfolio/program/project creation, asset-based templates, metadata mapping, and cross-system integrations. Background-wise, I come from finance (ex-Deloitte), so I’m big on scalable, well-governed solutions that actually make business sense.🌍 Timezone-flexible and comfortable working with global teams🤝 Open to freelance, contract, or permanent rolesHappy to share examples, Loom walkthroughs, or just chat Fusion. Thanks!