Fusion scenario troubleshooting

Forum|Forum|23 days ago
May 14, 2026
3 replies
86 views

Hello! I have a scenario that has stopped working as intended on proofs. It shows no errors within the scenario so I know it’s active and running, but it doesn’t do what it used to and I’m a novice at Fusion so I can’t seem to figure out what’s happened. Anyone know a good resource to use to troubleshoot?

tekmera

Level 2

Hi @JustinWa2 could you post some screenshots?

In the meantime, here’s a link to the Workfront Experience League Documentation for the proof connector. - https://experienceleague.adobe.com/en/docs/workfront-fusion/using/references/apps-and-their-modules/adobe-connectors/workfront-proof-modules

David Kershaw | Workfront & Fusion Architecture | Tekmera | https://tekmera.ai/work-with-us/adobe-practice

ninoskuflic

Level 5

As @tekmera said, few screenshots, explanation of what the scenario was doing / is supposed to be doing would help us to help you. 😊 Also, when did it stop working, did something change in the environment?

If this solved your issue, please mark it as solved so others can find the solution faster.

JustinWa2Author

Level 4

Okay, here are screenshots starting with the scenario as a whole and then, in succession of the intended path of the scenario, what each module and filter does. I’m not sure when it first stopped working, but I believe it was 6-8 weeks ago.

Here’s the whole reasoning behind it: Our international teams use an automated workflow when uploading proofs that determines who should be on the proof and in what role and stage they should be on. This is done through a separate scenario. We found that when uploading a V2, V3, V4, etc… of the proof, the users who marked approved, approved with changes, or not relevant on a previous version were remaining as approvers and being required to once again provide a decision. We had this scenario created to fix that issue. It’s intent was to identify any user who had rendered a decision other than changes required on the previous version of a proof and switch their role to reviewer on all subsequent versions of the proof.

The scenario is active and running it’s just not doing what it’s supposed to do.

Thanks for any insights!