Expand my Community achievements bar.

Workfront Fusion - Azure Devops - watch event for work item commenting in Azure Dev Ops

Avatar

Level 2

We are trying to set up a watch event using the Azure DevOps module. This is intended to notify us when a comment is entered on an Azure DevOps Product Backlog Item, Task, or Feature, and then sync that comment to the related task Comments(Updates or Note) in Workfront. However, we are facing an issue in our Fusion scenario, which is configured to watch for “New and Updated Records” (Work Item Commented). It creates two event subscriptions—one for new records and one for updated records—pointing to the same webhook address. This can lead to duplicate triggers if a single action in Workfront is interpreted as both a new record and an update, or if an update is registered immediately after creation. How can we address this issue?

0 Replies