Hi,
I am trying to solve a case where I have a multidrop down field for different Assignees (assigned to different Teams). My current issue is, if there is a multiselect it overwrites the Assigned team with the last option in the Router list instead of adding all the assignees when there is multi-select.
Example:
1. Someone selects Option Easter Egg - Team Green should get assigned to the issue
2. If someone selects Option Christmas - Team Red should get assigned to the issue
3. But if someone selects Option Easter Egg and Christmas - Team Green and Team Red should get assigned to the issue.
Currently only Team Christmas gets assigned if both Options are selected since it overwrites the previous assignment.
What can I do to add more assignees instead of replacing them with the latest assignee?
Thanks
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Oh this looks good. So this setting will not cause any overwriting of a previous assignee, but add new ones, if a user selects multiple options?
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Now I replaced Update record with Misc Action and multiassigne and since I would like to assign each module to a TeamID I put in the userID emptyarray and did the same with the RoleID, but receive the following error now:
The operation failed with an error. [422] Invalid Parameter: assignmentBean value " BaseAssignmentBean _id=null isPrimary=false roleID=null assignedToID=emptyarray assignmentPercent=100.0 AssignmentBean projectID=null taskID=null opTask=6806c23f00001e328ac0419355f7103f"
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So you'll want to set userIDs and roleIDs an empty array. In teamIDs you'll want to pass the array of teamIds to assign (it's ok if the array has a single entry)
Yes, I entered "emptyarray" in the userID and roleID field and this is the error above I am getting when I only enter the TeamID.
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I don't get an error but - there is no assigning to teams either.
I'll open a ticket for this module action. Hope someone else has a smart workaround?
@TraKill just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!
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@TraKill just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!
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