Hi Drew,We used the Chrome console debugger to identify the service that was failing to load. This was the error we got:"Failed to load resource: the server responded with a status of 401 (Unauthorized) https://appservice2.omniture.com/analytics/1.0/segments?dataType=oberon&exp…ion=ownerFullName,favorite,approved,tags,shares&includeType=shared&limit=0"The only resolution was to look into the server and security settings to adjust the SSL and proxy server settings to resolve it. Essentially our s...

Alexis Cazes wrote... Hi Alan, Please make sure to whitelist all the Adobe Analytics IPs : http://microsite.omniture.com/t2/kb/en_US/analytics/kb/adobe-ip-addresses.html Best regards. Alexis Cazes Hi Alexis, Thank you for responding. We did use this document although it did not directly help our technical team troubleshoot the issue.A revision to this document would be to include a list of URLs that need to be open on the Firewall not just the IP addresses - this would be very helpful for troubl...