Still not solved. Don't know what else to do. IT is thinking maybe we need to re-install the Office.

TanmayM wrote... Hi, In this case i would request you to uninstall RB > Restart your system > Download RB 32-bit and install it.  let me know if this solves your problem. Regards, TM  TM,I tried above. No luck. We even repaired the Office afterwards. Still no luck. Same error.

TanmayM wrote... I see. Need some additional information to identify the problem.  1. Are you getting the first error for a particular request or this error shows up for every request that you are giving, even simple ones? 2. Also, are other users also experiencing the same issue or is it specific t...

I have Windows 7 64-bit and my excel 2010 is 32-bit. I did make sure I downloaded RB 5.2 32-Bit version.

Hello,Yesterday deleted old RB 4.7 and installed latest RB 5.2.10. When I try to create a new request it says "Queued, Retrieving data", then produces pop-up screen "An error occurred." (see attached image), and does not produce anything. Gets stuck on "Retrieving data", then I have to close excel.[...