Hi All,As per Configuring Email Notification  , if any customization is to be made to email template for workflow notification, it says  open the en.txt file located below the /etc/workflow/notification/email/default, make changes and saveSuppose,1]There are already existing workflows that are makin...

UpdateFor the "very first time workflow is triggered", added a custom process step to get the comment values. Testing it out.

Hi Arun,Considering the overall factors, looks like as you mentioned, we have to go ahead with "Participant step" instead of "Dynamic Participant step".Tried doing it via custom process step, but realized that the issue will occur if we do a "stepback" from any of the step. That will again create is...

Hi Arun,We are using "Dynamic Participant Step" for all the participant activities. Is it something like because of this, we are not able to use item.data.comment

Hi Scott,Since via OOTB template we are not able to extract comments provided in the previous step, we are trying to implement something very similar[ALONG WITH COMMENTS] via custom step.However, the challenge we are facing is not being able to get the user details of the next step to which the mail...

Hi All,We are trying to implement a custom process step wherein it will send almost similar details sent by OOTB template [/etc/workflow/notification/email/default] along with the comment provided by the previous participant step.Able to make some progress here. For example : Once step1 is completed...

Hi Endoriel,Thank you for your reply.Tried getting the comments by adding a new variable[with various options i.e, ${item.node.data.comment}\n \, ${item.data.comment}\n \  etc] in the existing OOTB template in the path /etc/workflow/notification/email/default as mentioned in Configuring Email Notifi...

Hi Endoriel,Tried using the below.TEST: ${item.node.data.comment}\n \But no luck. Any thoughts here would be helpful.

Hi Arun,Yes, I did try that in the OOTB /etc/workflow/notification/email/default/en.txt file. But that doesn't work.

Hi All,The use case for us is same as mentioned in Capturing comments in default email template used by workflow in 6.2 .Tried the solution mentioned in the above forum post, but no luck.All the participant steps in our case is "Dynamic Participant Step". Tried multiple things in "/etc/workflow/noti...