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Better Usage Logging-allow Admins to show value of Workspace usage at their company
matthews1032468
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matthews1032468
- Adobe Analytics
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The primary measurement we use at USAA to measure the success of Adobe
Analytics is tool employee usage. Currently, the usage logs in the admin
tool are good, but taking the data out makes it almost unusable. Plus,
we are almost entirely Workspace users now and it does not appear that
Workspace has the same level of logging as Reports. It requires hours
and hours of work to massage the data into something I can report to my
executive leadership on the success of Adobe Analytics, if it can even
b...
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Add Usage Logs to Workspace
matthews1032468
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matthews1032468
- Adobe Analytics
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The primary measurement we use at USAA to measure the success of Adobe
Analytics is tool employee usage. Currently, the usage logs in the admin
tool are good, but taking the data out makes it almost unusable. It
requires hours and hours of work to massage the data into something I
can report to my executive leadership on the success of Adobe Analytics,
if it can even be done.Would anyone else out there in the community be
interested in having Adobe create an easier way to put together usage
stat...
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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This is fixed for us.
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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OK! Thank you so much!
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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Hey Ben, this is what we received back yesterday: Greetings for the day,
This is to confirm that we were able to replicate the issue and have
raised it with engineering team for further analysis under the Bug ID .
Considering the low priority of the bug, commitment to a fix timeframe
is unlikely hence I will keep this incident open for a week and will
update you once I get a revert from them. While the anomaly persists as
a viable issue, the Bug ID will remain active to be addressed by our
Engin...
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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The original question and response were an email to Adobe Marketing
Cloud Customer Care. But we have an open ticket Incident: 161130-000278
Thanks so much for looking at this! Matt
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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@bengaines Hey Ben, yeah this is a pretty big issue for us since we have
moved most of our users from Reports to Workspace. What happens in this
situation is that when you have a Workspace project and then try to
download to PDF by using any of the functions (download, send, schedule)
all you get is a screenshot of the first "page", not the whole project.
I can send you and example if you need to see it. We also thought this
was a defect. In fact, we submitted a support ticket and this was the
r...
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Re: Analysis Workspace - PDF Pagination
matthews1032468
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No one in my company is actually printing this, so I care nothing about
how the pages break in the PDF. It's more about sending Workspace data
to people on a schedule who do not have access. I have over 1100 users
of SiteCat, but I also have another 1,000 who need data sent to them
without having direct access. Please consider changing this in
iterations. Definitely step one should be to make the full space
available in the PDF. This would make the tool way more usable here. I
get complaints abo...
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