since ‎10-02-2017
‎10-12-2019
matthews1032468
Level 2
Better Usage Logging-allow Admins to show value of Workspace usage at their company
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matthews1032468

matthews1032468
- Adobe Analytics
The primary measurement we use at USAA to measure the success of Adobe Analytics is tool employee usage. Currently, the usage logs in the admin tool are good, but taking the data out makes it almost unusable. Plus, we are almost entirely Workspace users now and it does not appear that Workspace has the same level of logging as Reports. It requires hours and hours of work to massage the data into something I can report to my executive leadership on the success of Adobe Analytics, if it can even b...

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Add Usage Logs to Workspace
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matthews1032468

matthews1032468
- Adobe Analytics
The primary measurement we use at USAA to measure the success of Adobe Analytics is tool employee usage. Currently, the usage logs in the admin tool are good, but taking the data out makes it almost unusable. It requires hours and hours of work to massage the data into something I can report to my executive leadership on the success of Adobe Analytics, if it can even be done.Would anyone else out there in the community be interested in having Adobe create an easier way to put together usage stat...

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
This is fixed for us.

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
OK! Thank you so much!

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
Hey Ben, this is what we received back yesterday: Greetings for the day, This is to confirm that we were able to replicate the issue and have raised it with engineering team for further analysis under the Bug ID . Considering the low priority of the bug, commitment to a fix timeframe is unlikely hence I will keep this incident open for a week and will update you once I get a revert from them. While the anomaly persists as a viable issue, the Bug ID will remain active to be addressed by our Engin...

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
The original question and response were an email to Adobe Marketing Cloud Customer Care. But we have an open ticket Incident: 161130-000278 Thanks so much for looking at this! Matt

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
@bengaines Hey Ben, yeah this is a pretty big issue for us since we have moved most of our users from Reports to Workspace. What happens in this situation is that when you have a Workspace project and then try to download to PDF by using any of the functions (download, send, schedule) all you get is a screenshot of the first "page", not the whole project. I can send you and example if you need to see it. We also thought this was a defect. In fact, we submitted a support ticket and this was the r...

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Re: Analysis Workspace - PDF Pagination
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matthews1032468

matthews1032468
- Adobe Analytics
No one in my company is actually printing this, so I care nothing about how the pages break in the PDF. It's more about sending Workspace data to people on a schedule who do not have access. I have over 1100 users of SiteCat, but I also have another 1,000 who need data sent to them without having direct access. Please consider changing this in iterations. Definitely step one should be to make the full space available in the PDF. This would make the tool way more usable here. I get complaints abo...

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