Hi Matt & Brian,As this thread has been the most viewed in the last quarter I am pinning it for the ease of community members. Thanks for asking the question in the community, it is helping a lot of users. Tanmay

Hi Leo, When a user is deleted, the relationship with all the assets created by them is broken and is not possible to access them from the interface. The ClientCare could surely help you out from backend and give you the ownership of those segments. Do provide them with the required information and ...

Hi Leo,Thanks for reaching out to the community.A short way of have the segments owned by a deleted user is to create a copy for it. Click on the check box of the segments you want and click on 'Copy' in the top rail options. The same segments would be listed in the segments created by you. Let me k...

Hi Kristy,Thanks for reaching out to the community!Adobe Analytics can definitely work behind a firewall but you would have to work with your IT department to allow the range of IP addresses corresponding to the Adobe Data collection servers. You will find that list here - https://marketing.adobe.co...

Hi Chris, Apologies for the delayed response. The answer that I have got from the experts is that you are seeing that output because the pages report essentially uses linear allocation for the metrics. For example if an event corresponds to 10 pages each page would get 0.1 credits. Reports and Analy...

Hi Hari, There are many differences and few similarities between Processing Rules and VISTA rules.  Both of them are used to modify data collected by analytics, however the way they work is different.  The major difference is in the order in which these rules are processed. Processing rules are carr...

Hi, Once you apply the new definition of the week the trended reports would display data corresponding to the new range of week. It does not change your historical data. For example, in the normal calendar you would see the data of visits for the week of 1st (sunday) to 7th (saturday) May 2016. If y...

Hi,let me confirm that for you. Could you also give me some more detail meanwhile, are you adding a campaign link to your email which leads to a landing page in your site? If yes, a good way would be to add a campaign code to your links and then you can track url parameters in analytics. Thanks!Tanm...

Hi, Tracking email opens is possible in Adobe Analytics,You would have to include a hardcoded image request in your email. Please go through this article on how you can do it - https://helpx.adobe.com/analytics/kb/sending-image-requests-emails.htmlLet me know if this works for you. Thanks!Tanmay

Hi Thomas, As a first step to investigate, I would request you to delete your .jnlp file and download a fresh file from analytics and also update your java version to the latest one. Try doing the same steps again and see if the issue is still there. Thanks!Tanmay