Can you share the solution that was provided or did you have to find a workaround?

I believe you add a standard button that fires the click event of the hidden button that actually submits the form.

NithDid you have to recompile the workspace source for the customization that you developed?  I believe the component that you customized is located in the workspace-runtime.swc, which customizing is not supported.  Do you have an ant script for recompiling from source?  Which service pack did you p...

What does the adminui tell you the process status is?  What is in the server log?

Bill,Thanks.  We must be working with different versions/databases because I don't have the tb_shared_users_2_queues table.  Here is the query(not optimized) that I'm using for 8.2.1.SELECT email from EDCPRINCIPALENTITY WHERE ID IN     (SELECT SHARED_QUEUES_ID FROM TB_57 WHERE OID IN             (SE...

I have the same question.  How do we send email to the users who have been granted shared queue access?  Is it similar to groups where the shared queue members are sent an email AFTER they claim an task?I've looked around the database so I can write the process to send the email myself but I'm not s...

We had the same problem.  There is a patch for this: http://www.adobe.com/support/products/enterprise/support_knowledge_center_livecycle_ES_server.html