Excellent, thank you. I'm the admin and I don't see anything odd or turned off, but it's possible I missed something. I'll open a case to support and see what they say. Good to know you can see it. It is driving us crazy! Thanks for your help.
If you are a standard licensed user, go to the home page, and try to add a board from the widget panel...it isn't there. But it is there for contributor licensed users. I found this article which seems to be the only place this is mentioned: https://experienceleague.adobe.com/en/docs/workfront/using...