since ‎08-04-2010
‎22-09-2020
CaliseCheung
Employee
Re: AEP Mobile SDK for watchOS
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi,We don’t yet support WatchOS in AEP SDK. We’re working on it - but don’t have timelines yet. Best Regards,Calise CheungMobile Engineer

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Re: Adobe Audience Manager Extension
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
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Re: Adobe Audience Manager Extension
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
hide repeated comments

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Re: Adobe Audience Manager Extension
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Galyna, if you need to process the response from Audience Manager, then you will need to install the Audience Extension.

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Re: Adobe Audience Manager Extension
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi,Audience Manager Extension in Launch is not required if just doing server side forwarding. The extension is only needed if you are looking for sync down audience attributes to client side. May I know more about the implementation of your app, is it just pure forwarding from Analytics to Audience Manager? Or do you need SDK to process the response from Audience Manager? Best Regards,Calise CheungMobile Engineer

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Re: Mobile SDK Adobe Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
You need to enable mobile management for your reporthttps://docs.adobe.com/content/help/en/analytics/admin/admin-tools/mobile-management.htmlIt can be done under Analytics > Admin > Report Suites > Edit Settings > Mobile Management > Mobile Application Reporting . Best Regards,Calise CheungMobile Engineer

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Re: Can we track external web links from mobile app as Exit Links?
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Rupal, Tracking Exit links isn't supported currently on Mobile SDK. May be can look into setting up processing rule to achieve that, if can track the click of the external links.Best Regards,Calise Cheung

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Re: How do I implement Adobe analytics via Launch?
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Anca,This is the doc can get you start with : Adobe Analytics - Adobe Experience Platform Mobile SDKsSDK will be downloaded from Gradle (Android) or CocoaPod (iOS).You can also refer to "Mobile Install Instructions" in Launch from your property > Environments > Install button (The little icon on the right of the environment name)From the above doc, it mentions about Report Suite (Analytics Admin Guide), but I want to point out look at the Mobile Management as well to enable the Analytics for ...

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Re: Upgrade Encryption to SHA-2 for Android AEP Core SDK
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Core SDK supports SHA-256. It only uses SHA-1 to persist the push token. All the others are using SHA-256. You can refer to CacheManger.java.Regards,Calise Cheung Mobile SDK TeamAdobe Experience Cloud

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Re: Adobe Launch does not send track to Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Zihao, Good to know the issue is resolved.Best regards,Calise CheungAdobe Experience Cloud

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Re: Adobe Launch does not send track to Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Zihao, In the log you provided, we saw the "analytics.server": is "my.server.com", and "analytics.rsids" is "myrsid". Just want to confirm you do have a valid server and rsid set when run the real test, right?Best regards,Calise CheungAdobe Experience Cloud

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Re: Adobe Launch does not send track to Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Zihao, When offlineEnabled is set to true, we need to have timestamp enabled in the report suite. Check Analytics Report Suite Manager > youReportSuite > Edit Settings > General > TimeStamp Configuration Check if it is enabled. Also verify you have the correct Report Suite ID in Launch setting. Let me know if you want to send us your company/org and RSID info, we can check them for you.Best regards,Calise CheungAdobe Experience Cloud

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Re: Adobe Launch does not send track to Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Zihao, What's your settings in Launch for Analytics extension? Do you have offline enabled, setting batch limit, etc?Best regards,Calise CheungAdobe Experience Cloud

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Re: Adobe Launch does not send track to Analytics
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Platform SDKs
Hi Zihao, It takes some time for data to show on Analytics, typically 30 - 60 mins. Have you waited for some time and checked?Best regards,Calise CheungAdobe Experience Cloud

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Re: Heartbeat Library without ADBMobile SDK
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Cloud Mobile
Hi Kenny,New Adobe Experience Platform SDKs will support React Native as a wrapper plugin (similar to how we do for Xamarin, Phonegap, and Unity with 4x SDKs) over our iOS/Android native libraries in the near future.You can find more info for Adobe Experience Platform SDKs here: Adobe Experience Platform SDKs Best regards,Calise CheungMobile EngineerAdobe Experience Cloud

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Re: Heartbeat Library without ADBMobile SDK
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Cloud Mobile
Hi Kenny,We would recommend option 2 and have wrapper written for all the SDK methods you need.Best regards,Calise CheungMobile EngineerAdobe Experience Cloud

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Re: Heartbeat Library without ADBMobile SDK
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Cloud Mobile
Hi Kenny,Based on the scenario you have described, unfortunately, it is not possible to use data aggregator for Heartbeat data. For Video Analytics solution to work correctly, VHL SDK should be used in combination with AdobeMobile SDK on iOS/Android or AppMeasurement and VisitorAPI library on web.You can still continue to do step 1 and send core metrics (lifecycle/pageviews/interactions) to the data aggregator.However, for Step 2, you need to use VHL SDK approach or use MediaCollection APIs if t...

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Re: Seeing 2 lifecycle calls upon the first launch of the app
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CaliseCheung

Employee

CaliseCheung
- Adobe Experience Cloud Mobile
Hi Venuka, Can you provide more details about the workflow? 1. Which version of SDK and Operation system you are using? 2. Is this a fresh install or testing the simulator by restarting the app? 3. What are the two Lifecycle events sending out? Do they contain InstallEvent, LaunchEvent, CrashEvent, SessionInfo? 4. Is backdateSessionInfo enabled?Best Regards,Calise CheungMobile EngineerAdobe Experience Cloud

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