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ananya_kuthiala
ananya_kuthiala
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  • Hi mustafaa6441711​This issue had been observed in the past and was fixed in release 17.9 and i assume you would be on a build higher than that so could you please raise a support ticket for the same and our team can help you to fix the issue. Also provide them with details of the package that you a...

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  • Hello daehob42316144​It seems the error appears because of mismatch of column types. Could you ask your DB team to change fields from varchar2 to nvarchar ( On the DB )  and see if that helpsHere is an link for the same error discussed in one of the Oracle forums ORA-12704 character set mismatchRega...

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  • Hi mustafaa6441711​This error means one of the component of the package which is present in the xml is missing on environment B. When you try to import the package and get the above mentioned error , I would suggest to review the web logs( Environment B)  which would tell you about the error in deta...

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  • Hello Yashank P​In order to import data into Campaign classic . Create a workflow and use a data loading activity to import the data into campaign followed by an list update activity so you can create an list of recipients as well.Alternatively you may also refer to the support documentation for imp...

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  • Hello Yahsank P,You can achieve the same by using a query activity in a workflow and filter on recipients who have not opened or clicked in a deliveryHope this helps !!Regards,Ananya Kuthiala

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  • Hello andysayers909You may try using js script function Math.round(num * 100) / 100 or parseFloat(Math.round(num3 * 100) / 100).toFixed(2);Similar issue has been resolved in Re: Getting 2 decimal places Regards,Ananya Kuthiala

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  • Hello Shefak,If you or one of your team member have a valid support portal user then they can open a ticket and request additional user`s to be created. If no one has a support portal user then you can send an email to Support-neolane@adobe.comDo remember to provide the user`s first name, last name ...

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