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taciac
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  • Hi David,Thanks for reaching out. A lot of our training is available online. For a list of all courses (online and in person) check out the training site here: https://training.adobe.com/training/courses.html#. You can also check out our YouTube Channel here: https://www.youtube.com/user/AdobeDigMkt...

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  • Hi,Thanks for reaching out. Are you looking to track if a user comes to your site, but doesn't click on any other pages? i.e. doesn't scroll or have a previous page? A bounce would be tracked in Analytics if a user came to the page and did not fire any image requests. i.e. nothing was fired from %pa...

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  • Hi Chrissy,After some digging, this looks like a bug and would need more investigation from our product team. Please contact Adobe Customer Care by opening a request on Adobe Campaign’s support portal, where you can give all the necessary details about this issue. They will be able to assist further...

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  • Hi,Thanks for reaching out. Yes, sometimes the object does return empty. This means that the destination didn't have anything to return. In a case like this, it is indicative of either a change in segment realizations, the segments have been removed from the destination, or something is not working ...

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  • Hi,Thanks for reaching out. Has anything recently changed with the mobile app? If not, can you send me a private message with the report suite ID and a link to the app?Thanks!Tacia

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  • There isn't a way to manually see all the audiences for a specific visitor ID. However, you can use mboxTrace to get a better view of what's happening. There is more information on mboxTrace here: https://marketing.adobe.com/resources/help/en_US/tnt/help/c_content_trouble.htmlBest,Tacia

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  • Hi Jim,All actions tracking in the SDK are lnk_o type actions. There is a good explanation and recommendation on the Developer Connection here: https://marketing.adobe.com/developer/forum/mobile/how-to-set-link-type-using-trackaction-on-sdk-4-x. "We'd suggest you to use trackAction, and then you can...

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  • Hi Ralph,You can use an alternate email or an alias i.e. myemail+alias@website.com if your email recognizes aliases. There is more information on the FAQ page under 'I was invited to a DTM company, who do I get an error that my password is wrong?' https://marketing.adobe.com/resources/help/en_US/dtm...

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  • Hi,Thanks for reaching out. The most recent documentation we have about tracking can be found here. This is about Adobe Campaign v6:https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Configuration_Deploying_an_instance.html#Tracking_configuration https://docs.campaign.adobe.com/doc/AC6.1/en/CFG_Settin...

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  • Hi Akash,Basically, Campaign v6 and Campaign Standard can be considered as two different applications, while they have many common features and are made in a very similar approach.Campaign v6 uses a rich client with a Windows(-only) console, which has been developed for about 15 years already. It ca...

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