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  • Hi @harikrishnadevanabowina , Before proceeding, could you confirm if you have full access and control over the mid-sourcing server, or is it hosted on Adobe's side? This will help determine the best approach to resolving the issue.>>>If you have access:Run nlserver shutdown in Command Prompt (Windo...

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  • Hi @harikrishnadevanabowina , Consider the following steps to resolve the problem:Verify the name and location of the backup serverConf.xml file. Ensure that it's not being confused with the active configuration file. Adobe Campaign might inadvertently reference the backup file if it’s incorrectly n...

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  • Hi @harikrishnadevanabowina , When encountering issues with the Adobe Campaign Application Server (nlserver6) stopping unexpectedly in Adobe Campaign Classic v7.0, and the inability to stop the service manually, consider the following steps to diagnose and resolve the issue:Check Logs for Errors: Re...

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  • Hi @sraz , In Adobe Campaign Classic (v7), there isn’t a direct equivalent to the “content-available” field used in Adobe Campaign Standard for iOS push notifications. The “content-available” field is a specific feature in iOS push notifications used to trigger background processing or silent notifi...

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  • Hi @ibmfur , When a customer purchases Adobe Campaign Classic, several built-in features are available immediately to enhance their cross-channel journeys without requiring extensive customization or development. Here are some key out-of-the-box capabilities and where to find them:Multichannel Campa...

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  • Hi @god_prophet , When considering an increase in batch size for an update activity in ACC, several factors need to be taken into account:Server Performance: Increasing the batch size significantly, from 10,000 to 200,000, can impact server resources, including CPU and memory. Although your tests wi...

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  • Hi @Michael_Soprano , Thank you for clarifying that you're facing this issue in Gmail. Gmail is generally more flexible with CSS compared to other email clients like Outlook, so it should be easier to narrow down the problem and fix the issue. Try the following diagnostic steps:Send the email to you...

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  • Hi @ayushhtiwari , Not sure if you have any specific schema's in mind for comparison but here is the general overview of a normal schema and content-manager schema based on ACC:Normal Schema Defines and manages various data types, such as profiles and deliveries.Customizable for different data needs...

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  • Hi @davidh2892249 , To handle explicit outputs from external scripts like Ruby in ACC, you can try these two approaches:Option 1: Handling Files DirectlyGenerate Output in the External Script: Run your Ruby script externally to create both the main output file (e.g., output_data.csv) and a metadata ...

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  • Hi @abhinav99 , ACC does support basic HTML, CSS, and JavaScript in landing pages, but the use of advanced web technologies like web animations may not be fully supported or might face limitations. If your animations are not working when the page is hosted in Adobe Campaign, it could be due to one o...

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