any idea why this is happening @SatheeskannaK ?

Hi @SatheeskannaK The audience-builder option looks much simpler, but I’m still struggling because when a journey has multiple comms (e.g., 2 emails + 3 SMS), I end up with inflated counts due to multiple events per profile. Is there a clean way to dedupe within the audience builder without relying ...

Hi,I’m struggling to get an accurate count of customers who actually received a specific journey message. I tried creating an audience using the journey version ID or journey action ID, but the numbers are always wrong. I was told this happens because if the journey has multiple comms (e.g., 2 email...

Thanks so much @SatheeskannaK this was very helpful

Hi @SashankaBi1 Thanks for the detailed explanation, this makes sense and this aligns with what we need.So to confirm my understanding:Right now, push addressability is fully driven by token presence in AEP, which already handles device-level opt-ins and opt-outs automatically.If a user disables pus...

Hi Everyone, excited to be part of this awesome community. I have my first question:I need to confirm if a user has explicitly opted out of push notifications (either via device settings or an in-app preference center). Especially after sending a Push campaignWhere exactly in the Adobe Experience Pl...