UPDATE: I was able to share a link with the user then go into "proofing workflow" and adjust role + deadline. 

Unable to add existing user to current proof. I'm using the Share > Add Recipients option, the name/email comes up but nothing happens when I click on it. I've rebooted and tried in both chrome + safari.  When I searched the community board, the "workaround" provided was "Use another method to share...

Thank you for the update! I was able to load as a document and generate as a proof in the meantime. Hoping they have a fix soon. Did they say they would notify you once they fix? 

Let me know if they respond to your support ticket!

Hi! File is a pdf within the size limit and uploaded without a problem. Cleared cache and still receiving the Error message when trying to create a proof. 

Hi! I tried to open a ticket but i'm "not a support entitled user within the org". Unfortunately our only admin is OOO.

I'm suddenly unable to create proofs - I receive an "Error Generating Proof" message in the top right of the screen. First started when I tried to load a new version of an existing proof I created. Tried in both safari and chrome, restarted and shutdown. Can anyone help troubleshoot?