Hi all, I configured a web analytics external account with the "Other" integration option selected. The purpose of this account is to add UTM parameters to the links. I've been using this for normal marketing emails and it works fine. However, I tried using this for some message centre emails and th...

After some investigation by Adobe Support, there's apparently a configuration file in the Apache servers that controls whitelisted domains. If a domain is not whitelisted, a default URL is shown. In my particular case, I had to add the domain for my website in that configuration file of the tracking...

Hi David, Thank you for your reply. I had already configured this so I was a bit puzzled why this wasn't working. Turns out I was using the incorrect mirror URL for the brand. I took a look in the campaign control panel and turned out I had to use https://m3.marketing...  Thank you again for the hel...

Hi, I'm currently working in an Adobe Campaign Classic v7 hosted solution. This instance is used to send email communications for multiple different brands. I want to configure different subdomains for the mirror page URL depending on the brand of the email that is sent. Brand A: m.marketing.brandA....

Hi @isahore, I also did a trace URL yes and the tracked url is giving a 302 response code to the brand B website and then a 301 redirect to that same website. The url in step 2 and 3 are the same, and there's no trace of the original URL. This same behaviour is happening for both Staging and Product...

Hi @isahore, Thank you for the reply.Yes, I did check the source URL in nms:trackingUrl. In fact, I checked the tracking url IDs (broadLog, delivery and url) and all of them are correct. The source URL is what I expect it to be.I suspect that there may be some kind of process making the change of th...

Hi, I recently started working on an Adobe Campaign Classic V7 instance that was already setup. I encountered some unexpected behaviour doing some testing where I configured a simple email with multiple links that are being tracked by ACC. One of the links points to google.com, this one in particula...