Hello!I have created a custom request form and I need to track the age of the request to determine how long the request has been open. I want the start of my clock to be from a date entered in a specific field on the form to the current date or today's date. This calcuation will continue to change s...

This community is awesome!  Thank you @JustinRenteria2  and @WibkeKu That's exactly what the issue was, she was not holding it long enough and keeping the black box visible when she went to drop the document.  Thank you all again for your help.  So glad this was just a minor user issue 

Hello and thank you for your response. She has not tried deleting her browser cache or cookies but I will have her try that.  No one else is experiencing this problem on our team or that I am aware of outside of our team.  I was not logged in as her when I did my troublshooting, I was logged in as m...

Thank you Justin for your response.  She was sharing her screen with me and I watched her bring it over and I believe the black box did appear and as she went to drop it the document went to her downloads instead of uploading into Workfront but I will double check that she is truly dragging it to th...

Hello - One of our users is trying to drag and drop documents into their request and each time they try to do it the document tries to download instead of being uploaded into Workfront.  I tired to drag and drop the same document into the same request and it worked for me, but when she tries it will...