@Madalyn_Destafney thanks for your support!

@Madalyn_Destafney thank you for the quick response! I don't believe we have access to Jumpseat as it says the status is inactive in my account (I'm currently a System Admin). We have the Business license though, if that helps?

@Madalyn_Destafney is it possible to grant this access to another plan level? We have a System Admin and then a separate bucket of Planner Admins that can do almost everything a SA can but with a few restrictions.