I've been testing fragments and I know we're supposed to be able to edit them when you click on the padlock icon, but I am finding this isn't working. I click the padlock and get the normal toolbar, but I can't go into any of the components and edit them. E.g. I can't edit a title by clicking on it ...

HI @Sukrity_Wadhwa I did, it took about 3 months but finally got there! The bottom line is that you cannot remove a custom key from a custom resource if there is data in the table. The only way to do it is to delete all the data in the table, adjust the custom resource and then re-import the data. T...

Thanks @ramon_bisswanger I had found my way to the delivery logs for this. I can use that as emails go frequently within a 12 month period and I can always check the last email. What method would you recommend if you want to check an email outside of the 6 months period?

I am building an evergreen email sequence. After a period of time I want people to restart at the beginning. The only way I can see to achieve this is to create two custom fields, one which is Email Number and one which is Email Send Date. These get filled with the relevant email number and send dat...

Thanks @Craig_Thonis I'm in touch with Campaign Support as well. They're looking into it, but sometimes I have found it quicker to get solutions here 

When changing a custom resource from having a custom primary key to an auto key we are getting this error:   PGS-220000 PostgreSQL error: ERROR: could not create unique index "customfield_id" DETAIL: Key (****)=(0) is duplicated.   I've not yet found a solution to resolving this so that the custom p...

@ramon_bisswanger that makes perfect sense. So the profile on reconciliation is only needed if you are splitting and that split would be the "Processing unidentified source lines"? Otherwise you'd always just do it on Update node.   On the splitting after a reconciliation node, how do you do that be...

I've just figured out the reason it wasn't working, it was in the Update node. @ramon_bisswanger what is the reason behind needing to do the reconciliation node and then reconciling again in the Update note? It seems a duplication of the process.

@ramon_bisswanger here are the screenshots showing how I have it setup:   This is the enrichment node, you can see I am adding the Org Unit as @orgUnitID   Then we go to the reconciliation node, which is reconciling against the Profile and orgUnit.   If I go into the orgUnit relation above, this i...

Thank you for this @ramon_bisswanger  We are looking to add the same email address into multiple profiles with different org units. The workflow is: Load File > Add Org Unit (Enrichment) > Reconcile > Update My hope was that when I reconciled, as I was checking for both email and the enriched Org Un...