Hi @nitesh_kumar  Thank you for your help but this is not working, we tried already.  Can you please provide any other information to resolve this issue. Thank you,Ram  

Dear @Rohan_Garg  Can you please help me on below one as like you. Dispatcher "Cache Hit Ratio" is under 50% which is far less than the adobe recommendation. This is badly impact the performance of the website. Kindly review the requests and see if we can improve the cache ratio. many thanks in adva...

Resolution Description: - We have updated the maintenance jobs(/var/workflow/instances/server0), as workflow instances were not cleaning as part of the maintenance job.                Maintenance Jobs Configuration in (/system/console/configMgr) Adobe Granite Workflow Purge Configuration. Reducing t...

Can you please help me any one still having issue. not resolved this issue.

Actually smart cropping is Using for images. not pdfs, for that above dam:scene7File not found on /content/dam/project/downloads/Santabd.pdf in dynamic media classic that file is not shown because of  dam:scene7FileStatus String UploadStart     And after publishing   

26.09.2022 13:34:48.219*ERROR* [194.50.160.200 [166419208823404] GET /mnt/overlay/dam/gui/coral/content/commons/sidepanels/renditions.html/content/dam/project/downloads/Santabd.pdf HTTP/1.1] com.day.cq.dam.s7dam.common.smartcrop.DMSmartCropResource Unable to read property!javax.jcr.PathNotFoundExcep...

I found in error log below error.   26.09.2022 13:34:48.219*ERROR* [194.50.160.200 [166419208823404] GET /mnt/overlay/dam/gui/coral/content/commons/sidepanels/renditions.html/content/dam/project/downloads/Santabd.pdf HTTP/1.1] com.day.cq.dam.s7dam.common.smartcrop.DMSmartCropResource Unable to read ...

Thank you @digarg for reply.   We are uploaded 100KB to 5 MB pdf files not huge files. This issue for only PDF files not for images. we tested same files in lower environments like dev, test, pre-prod it is working fine. but issue in prod.    

We installed SP8(AEM 6.4.8) on Prod servers. Since then we were not able to update the assets (pdf file) to dynamic media. After troubleshooting we found that assets are getting uploaded to scene7 but their metadata is still showing as uploadStarted instead of Publishcompleted. Because of this, asse...