I didn't activate my "service" user to get it to appear on the publishing instance but rather I used user management through the CRX console to create the account in the publishing instances.  In all cases I added the "administrators" group to the list of groups the "service" account is a member of....

Thanks for the information on how to get to WCM, User Management on a publishing instance.  I'd also placed this question in DayCare and they were able to tell me that I need to check ACLs on /etc/package node on my admin-like account.  Apparently there is a minor difference between administrators g...

I'm trying to wean myself off of use of the admin account as the account used to connect to AEM via batch processes.  One of these processes is a script that builds our AEM application out of SVN and deploys it to our production CQ instances.  I create a new account I call "service" and did my level...