Thank you Skye, I will submit a ticket.The tasks we are trying to delete are not complete, they are new. I checked preview again this morning and I am able to delete a task from the ellipsis but not in production.I appreciate your response.Dawnmarie  

Previously we could select a "parent task" from a report and go to the ellipsis and delete the "parent task", "sub task", and any related "requests" suddenly we can no longer do that. Did something change and I missed it? A user pointed this out to me and I checked from my perspective and also could...

Thank you. Based on the dates it is longer than 30 days and cannot be restored via WF. The process works like this:Webhook > Fusion (scenario 1) creates a Issue and puts it on a Landing Project in WF > Fusion (scenario 2) pulls from that Landing Project and creates a task, sub task(s), issue(s) from...

We lost some of our requests during a specific time (May-December 2024). Looking to see if I can pull either the original request or the request that was created by Fusion before another scenario created a task/subtask/issue from the request in another project. Any help would be helpful. I am not fl...

Good afternoon, Thank you for your input on this question. There were a couple of things provided that did not align and posed issues such as accessorObjCode cannot be null.This was the working result. Thank you for the head start. =D

To follow up. My issue was the new access "standard" was in fact different than our original "planner" with a couple of selections that made it so my custom Group Admin. did not in fact have more access. --- Goals

Thank you!! That's got to be it. We haven't switched over to the Admin Console yet - well at least not completely.

Our Group Admin no longer have the ability to add a user as a Planner (now Standard) although that is the access they have. I hadn't touched the access or updated anything so I'm not sure why they are no longer able to do this. I have reset one of the users but nothing changed. What am I missing? An...

In our instance most Request Queues are available system wide but the requests are routed to a landing project that the team working on those requests have manage access along with contribute access for the individual that made the request.The requesters teams would like to see and contribute to any...

This may be a silly question but did you consider Daylight Savings? I'm not sure it auto adjusts for that hour but if not that might be the issue.