Hi Katherine, I may not understand fully what you want, but assuming you want users of this external page to be able to trigger the clearing of custom fields via the API, you should be able to do that via the API based on what I tested today. You shouldn't have to direct users to clear the fields ...

Ah, you're right, Haven! Something as simple as that option being set on the custom field.  So, I'm now a believer and see no reason why we can't clear a custom field via the API. Katherine...perhaps check the same thing...is it set as a Required field? Regards, David

Hi Haven, I have been testing with a text custom field (just a regular text box). I can set it with any text I like - no problems. However, if I try to PUT a blank value I get the following error: " class ": " com.attask.common.ValueRequiredException " " message ": " A value is required for Cu...

Hi Katherine, I hadn't yet tried to do this via the API, but after having a try and reading the documentation, I don't see a way to do this with Workfront's API. From consulting Dr. Google, other APIs often allow you to do a PUT with the word null as the field contents, as opposed to normal fiel...

Nice solution Linden. I haven't come across the need to do this yet, but will keep it in the toolkit 

Hi Jan, Whilst you've already found the solution for your issue, for future reference there is one other scenario where this can happen. There is a Project Setting called 'Summary Completion Mode' which has the same result if it is set to Manual. Here is the explanation from Workfront documentatio...

Hi - just giving this thread a bump to see if Workfront Product Management have any feedback on when the Workfront web UI will be made responsive so that it automatically uses the full screen width. Craig's workaround does a pretty good job but the majority of our users don't have it and still are l...

Hi Benetta, Is 'Transitioned' a custom Issue status which equates with 'In Progress'? If so, perhaps your filter is currently using "Equates With", which would cause both statuses to appear when you select the 'In Progress' status. If you change the filter to use just the regular Issue 'Status...

Hi Benetta, A text mode example of what Marty is talking about is as follows, which will include New and In Progress Tasks: status=INP NEW status_Mod=in Please note that you need a tab in between the keys, not a space. Just wondering why you specifically want to filter using the KEY value if...

Nice info Haven - I learnt something too 