Agreed. I contacted Workfront Support about this to make sure I wasn't overlooking something and they said it was the expected behavior for deactivated templates to still show for non-admin users. Not sure why that's the case, though.
I was just trying to customize the Resource Management tab in the layout template, too, and am quite surprised this functionality isn't available. I have some resourcing dashboards I want to add here.
Description - We are now using a custom priority field that requesters fill out when submitting a help desk ticket to help us better prioritize tickets, but on the event notification email that's sent to our admin team there is no option to replace the native "Request Priority" field with our custo...
When templates are deactivated, they still show for non-admin users who the template was shared with. This is very confusing for our users and allows them to choose a deactivated template when creating a project. To prevent this, when I deactivate a template I also have to un-share it will all non-a...