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VincentGo
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  • As to your second question: No, the issue's [Planned Completion Date] isn't linked to the project's [Planned Completion Date]. There are other fields that remain in-sync when there's linked by Resolved By relationship (such as [Status] - if you change the lead task/issue's [Status], the status on al...

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  • You can also add the column [Resolving Object Type], which shows if the resolvable is a Project (PROJ), Task (TASK), or Issue (OPTASK). We add filters to our reports to filter out all the issues being resolved by Projects (since they are essentially the same request twice in the system, and we're ch...

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  • Terri, we also use Assignment reports. The only issue with Assignment Reports is certain fields (ex. Planned Completion Date) have both "Task" and "Issue" versions of the field. If you want [Planned Completion Date] to appear in a report, you'd have 2 separate columns. Unless you go into text mode a...

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  • Hi Andrew, You can also create a calculated field instead of a calculated column in a report. And then add the Calculated Field to your column. Workfront allows the options for DATEDIFF: Calendar days between 2 events WEEKDAYDIFF: Business days between 2 events WORKMINUTESDIFF: Minutes? ...

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  • We made a calculated field on the project to capture the Original Issue requestor. To do this, the original issue needs a calculated field to capture the Submitter person (Primary Contact/Owner). [You'll have this info duplicated twice on the Custom Form]. Then, when converting to a project, the Pro...

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  • Thank you Eric. I spent about 90 minutes today on the problem you had with #4 before I found your fix. I couldn't figure out any search terms to find "approval process durations" on the support site.

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